Grand Hotel Europa Palace - סורנטו

המיקום נהדר על צוק מעל לנמל קרוב למרכז העיר , חדרים יפים עם נוף לים , שרות חדרים מולה , יחס טוב מהצוות

Spacious and beautiful rooms. Access to lovely oceanside lounge area. Friendly and helpful staff. Beautiful grounds with an amazing view.

Almost everything. The location is beyond spectacular - central to everything from shopping, bus stations, ferry terminals etc etc The staff, and Paolo in particular, were all so lovely and so helpful. The private beach area was such an added bonus to everything.

Breakfast could afford to have a larger variety of "healthier options" available E.G. more fresh fruit, larger variety of (healthy) cereals. Shower cubicles are extremely small and so despite the fact that my girlfriend and I are slim Asian women, we were knocking into everything as the cubicle is very small/ narrow. BUt these are extremely forgivable improvements - the hotel, hotel staff made Sorrento and our stay in the Amalfi coast a wondeful trip we will never forget.

The private beach/swimming facilities.

Breakfast buffet was not as luxurious as the hotel.

Location is excellent, views are great and staff is wonderfull. It is one of the few hotels with swimming poolfacing the sea in Sorrento.

On weekends the restaurant was close for weddings, so it was not possible to enjoy lunch & dinner with great views from its terrace.

Swimming pool.fine public areas. breakfast was pretty good.terrace and views very good.good location.

Now getting out dated. no internet facilities,which is crazy these days.

The location is prime, the private beach is fantastic and my sisters and I were upgraded to deluxe ocean view on arrival!! Also the staff was very friendly and helpful. The day we flew out we had to leave at 6 am so they had packed breakfasts for us. Definitely recommend this hotel!

The location is excellent, near to the towncentre and station. The views from the hotel are fantastic, looking out over the Bay of Naples. Copious supplies of very hot water. Setting of dining room is beautiful and breakfast was satisfactory.

The plumbing has some problems. When we emptied the wash basin, revolting 'sludge' (or possibly worse) came up through the bath plug-hole. We were worried it could be a health risk. We reported the problem twice but it was not resolved.

It was a very varied breakfast. The wiew to Napoli and the Vesuv was georgious. A very fine pool

We had an information from the reception shotly after our arrival where they told us about possibillites for instance of taking boat trips etc. We sorrily were nor informed about the hotel's swimmingpool, We har to find out three days after our arrival, that there was a swimmingpool belonging to the hotel.

We spent 4 days at the Europa Palace. The hotel is very conveniently located, ca. 100 meters from the Circumvesuviana & bus terminals and the main square. We have been to Italy a few times, but this was by far the best hotel we visited. The staff was friendly and helpful with any requests we had. The room was spacious (very rare in Italy) and we had a fantastic view over the bay and the Vesuvio. We hope we will have the chance to return.

wonderful atmosphere, beautiful location, excellent quality and service

Lovely hotel for the price. Fantastic location to city centre, fabulous views and great private beach and pool. Accommodated us with a one year old well.

Nothing It is the worst hotel I have ever stayed in .our holiday was ruined and we came home disapointed..I Have already contacted the hotel by letter and e-mail for some form of compensation they have refused but did give us 100 euros off our bill on checkout which suggestes there was a problem. I am now appealing to you not to book other people in this hotel to suffer as we did .I will not book anything again with booking .com until I get an answer to this query.Ihave an e-mail fron the hotel in which they admit a lizard was in our bed Iwant to see this printed in your reviews

Avoid this hotel at all costs .it must surely be the worst hotel in sorrento if not the world we found lizards in our room and our bed and were told this is normal .it is a disgrace no class at all ,we spent most of our time in the hotel nextdoor [the royal] where there was a band most nights and alively atmosphere .In our 5 nights in this hotel Idid not see ono person in the bar at any time which says something is wrong I would not stay in this hotel again if I was offerded it for nothing

It was the second time we stayed in Hotel Europa and we love, probably we will return next summer. The location is the best, beach is wonderfull, the views from the terrace to vesusivo and the staff from the hotel is very available and nice.

The attention to detail was amazing, the decoration was superb and the staff were all very helpful, friendly but always professional. The location was just perfect, (a view across the bay to Vesuvius) but easy walking to the centre.The pool and sea terrace were immaculate.